Support Centre

Need Help?

Our team is here to help with listings, account issues, landlord reports, safety concerns and platform feedback.

🏠 Listing Issues

Report suspicious, inaccurate or duplicate listings.

🔒 Account Support

Login problems, verification and profile issues.

🛡 Safety Reports

Report scams, abuse or unsafe behaviour.

Contact Options

📧 Email Support WhatsApp Support Browse Rooms
💬 Quickest Response

For faster assistance, use the green WhatsApp button floating at the bottom-right corner of every page. This is usually the fastest way to reach us during beta.

Support Hours

Monday – Friday

09:00 – 17:00 (SAST)

Before Contacting Support

  • Include your account email address.
  • Include the room title if reporting a listing.
  • Provide screenshots where possible.
  • Describe the issue clearly for faster assistance.